🔎 At Meezy, our client relationships are our top priority. We’re looking for a dedicated and personable account manager to maintain our clients’ accounts and serve as our main point of contact.
Our ideal candidate will have a passion for helping others and a drive for providing exceptional customer service. Applicants should also be comfortable with more technical work, preparing presentations, spreadsheets, and other organizational software. If this sounds like you, apply today and help us build meaningful, long-lasting relationships that move our business forward!
🎯 Objectives of this role
- Act as the main point of contact in all matters relating to client concerns and needs
- Build and strengthen client relationships to achieve long-term partnerships
- Maintain accurate client records, keeping track of any contract updates and renewals
- Work with sales and other internal teams to develop strategic plans and ensure KPIs are being met
- Develop a thorough understanding of our products and service offerings to better up-sell and cross-sell to clients
📈 Responsibilities
- Take inquiries and requests from customers and address their needs
- Stay on top of accounts, making sure they’re receiving services that are within their budget and meeting their needs
- Meet regularly with other members of the team to discuss progress and find new ways to improve business
- Generate progress reports to give to clients and higher-ups within the organization
- Identify upsell, cross-sell, and renewal opportunities and communicate with the sales team regularly
🏆Skills and qualifications
- You bring a minimum of 3 years professional experience in a sales or customer service role
- Ability to multitask and juggle several responsibilities simultaneously
- Strong written and verbal communication skills
- Organizational skills and good attention to detail
- We are a 100% remote company - which means you have a tremendous amount of freedom. You are able to use this in the right way
- Fluent in English
🤝 Our offer
- The opportunity to be part of a fast-growing start-up and become the first account manager
- We are a 100% remote company - So you can work wherever you want.
- We focus on output rather than time-at-desk, The more you contribute to the bigger picture the bigger salary you get
- Access to Regus co-working spaces across the world
- Full time cooperation with perks:
- 2x yearly city trip with the entire Meezy team
- Monthly subscription for fitness or sports classes
- Branded Meezy starter kit
- Other things in the perk package that are determined by your preferences
- Freedom to get things done
- An everything is negotiable policy - open communication is central to us
💥 Ready to join the revolution of marketplaces?
Apply now and send your CV and motivation to:
Pavlos Deloore
pavlos@meezy.eu
+32 468 58 02 18
CU soon! 😎
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